Q: Where can I purchase the U.S. unlocked version of Palm?
A: You can purchase the U.S. unlocked version of Palm on palm.com.
Q: Where can I ship my U.S. unlocked Palm?
A: Palm ships to anywhere in the United States.
Q: Which carriers are compatible with the U.S. unlocked Palm?
A: The U.S. carrier unlocked Palm works with Verizon or any subsidiary networks of Verizon network. The U.S. Unlocked Palm is not compatible with the AT&T network, the Sprint Network, or T-Mobile or any subsidiary networks of either AT&T, Sprint or T-Mobile using the same cellular bands and frequencies.. The U.S. unlocked Palm supports the following bands:
- 2G: GSM 850/900/1800/1900
- 3G: UMTS 1/2/4/5
- 4G: FDD 2/4/5/12/13/17/66
Make sure your carrier supports these cellular bands before purchasing.
For carrier compatibility, you can check your carrier's bands and frequencies here: https://www.signalbooster.com/pages/what-are-the-cellular-frequencies-of-cell-phone-carriers-in-usa-canada
Q: Can I have a U.S. unlocked Palm shipped outside of the United States?
A: The U.S. unlocked Palm is only being shipped inside the United States.
Q: Does the U.S. unlocked Palm work on carriers outside of the United States?
A: It will work on some carriers outside of the United States. Check with the international carrier for cellular band compatibility. The U.S. unlocked Palm supports these bands and frequencies:
- 2G: GSM 850/900/1800/1900
- 3G: UMTS 1/2/4/5
- 4G: FDD 2/4/5/12/13/17/66
Q: Can I sync calls and texts with another phone on the U.S. unlocked Palm?
A: Check with your carrier for plans and services for sharing a number. Another option is porting your number over to a Google Voice account to sync calls and messages across devices. See this article for more information.
Q: Can I use the Verizon Numbershare plan with the U.S. unlocked Palm?
A: No, in order to use the Verizon Numbershare plan, you must buy the companion Palm from Verizon.
Q: Can I use the AT&T Numbersync program with the U.S. unlocked Palm?
A: No, the AT&T Network is not supported on the U.S. unlocked Palm.
Q: Can I use the T-Mobile DIGITS program with the U.S. unlocked Palm?
A: Yes, if you are a T-Mobile user, you can use T-Mobile DIGITS on the U.S. unlocked Palm. Visit their website to learn more.
Q: Does Palm offer an extended warranty for the U.S. unlocked Palm?
A: Palm does not offer an extended warranty at this time. You may want to order a case and screen protector if you are worried about damaging your Palm.
Q: How does the Palm lanyard case work?
A: See Assembling the Palm Lanyard Case for a visual and instructions for setting up your case.
Q: I want to know more about the US Mobile plan for Palm.
A: See Setting up your Palm with US Mobile to learn more about this exclusive, inexpensive offer.
Q: Can I return the device I bought from my carrier to Palm?
A: Palm only accepts returns/exchanges for devices sold on palm.com. If you got your device from another channel, you will need to return to the same channel for returns/exchanges.
See the Return & Refund Policy (Palm.com) and Warranty Information for more information.